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Our rug cleaning services are carried out in your home or business by professionals who are fully trained courteous and very reliable.

Our rug cleaning process

  • Inspection of rug to ensure that steam cleaning is a suitable solution
  • Pre-spray of rugs allowing the detergent to dwell on the carpet, breaking down and dissolving soil for more effective extraction
  • Hand Spotting and special attention to any marks or stains
  • High Pressure steam cleaning to the base of the rug
  • Sanitise and deodorise to remove bacteria and and odours present
  • Rugs are left touch damp and usually dry within 2-4 hours

Mattress Cleaning

We all know the importance of sleep when it relates to your health and comfort. So where you sleep should never be compromised.

Mattresses can be the home of many contaminants and pollutants that you are unaware of. You may see nothing on the surface but how healthy and clean is it? Regular bed sheet changing does not guarantee your health but with regular professional mattress cleaning you are well on the way to having a cleaning healthy mattress which will ensure you have healthier better quality sleep in a clean living environment.

Mattress cleaning can help with allergies, asthmas, skin infections, running noses and more.

Our mattress cleaning process is safe for family and pets and we have special services and treatments for removal of urine and vomit stains and odours. Your mattress will look and smell fresher and you will sleep soundly knowing you and your family are in a healthier living environment.


What type of rug cleaning do you use?
We use a steam cleaning procedure to suck out the deeply embedded dust, soil, and other contaminants.
What access do you need for the machine?
We use a portable steam cleaning machine. Our technician will just require access to water and power.
Do I take the rug to you?
We will come to you and clean the rug on site. No need to roll it up and transport it anywhere as our technician will clean the rug in your home or business.
Do I need to move furniture?
Our technician is able to move and replace some furniture depending on weight. Any furniture that cannot be moved will be cleaned around and under as much as possible.
Do you quote first?
We can usually give an approximate price over the phone and would be confirmed by the technician on arrival. Our prices are based on the size of the area steam cleaned. If you require a firm price before booking we can arrange a quotation visit.
Why use a professional for rug cleaning?
Clean rugs are very important, not only for looks but also for your health. Many people don’t realise that dust, dirt and harmful bacteria and dust mites can build up in carpet, even with regular vacuuming. Without professional carpet steam cleaning, these things can build up and damage your health. Studies have shown that dirty carpets can agitate breathing problems such as asthma, hay-fever and even sinus problems!

Why Five Star Carpet & Upholstery Care

Since the beginning of our business we have looked at what can set us apart from the competition and really give our clients the best service possible. We constantly look to solve our client’s problems with innovative solutions which mark us for our attention to detail, customer focus and cost effectiveness. But most important at the end of the day is the job – we leave the client with clean and fresh carpet every time.

You can always rely on us for

same day service for emergencies

experienced, professional & friendly

affordable & effective solutions



real estate

use aussie made high quality products

family owned

local business


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To book a technician or make a general enquiry please call us on 02 9948 7997
or complete your details below to be contacted asap.