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Five Star Carpet & Upholstery Care has 47 years’ experience of providing professional steam cleaning, stain and odour removal and the knowledge to deliver the best results for your needs.

Our carpet cleaning services are carried out by professionals who are fully trained and very reliable. As professional carpet cleaners we understand the value of your carpet to your home. We therefore believe in providing a thorough clean which also helps to protect your investment and ensure it looks and feels great!

Your carpets are one of the most expensive household items you own. Having your carpets cleaned professionally on a regular basis will increase the lifespan and look of your carpets in turn, saving you money.

Carpet & Upholstery Cleaning

At Five Star Carpets & Upholstery Care we steam clean carpets using the industry’s most modern cleaning systems, equipment, and solutions. Not only does steam cleaning provide some of the best results in the industry but it is done in a way that is extremely effective and safe for your family, pets and friends. Five Star uses specially formulated products that provide dependable results and unmatched quality. No longer do you have to worry about dangerous chemicals or the safety of your carpets, as steam cleaning uses no harmful chemicals and is safe to use on all carpets and fabrics.


Our carpet cleaning process

  • Inspection of carpet
  • Pre-spray of carpets allowing the detergent to dwell on the carpet, breaking down and dissolving soil for more effective extraction
  • Hand Spotting and special attention to any marks or stains
  • High Pressure steam cleaning to the base of the carpet
  • Sanitise
  • Deodorise
  • Carpet is left touch damp and usually dry within 2-4 hours

What is Steam Cleaning?

Steam cleaning is a deep cleaning process that combines the use of non-hazardous chemicals and a high-pressure blast of hot water and steam to help dislodge dirt and grime that has ground into the fibers of the carpet. In order to remove the dirt, the technician uses a mixture of hot water and cleaning agent which is routed through high-pressure jets that allow the steamy water to permeate the fibres of the carpeting and loosen the grime. As the detergent dislodges the dirt the strong vacuum extracts the now dirty water and excess detergent. The end result is a carpet that is clean, fresh and revived.

Why use a professional?

Clean carpets are very important, not only for looks but also for your health. Many people don’t realise that dust, dirt and harmful bacteria and dust mites can build up in carpet, even with regular vacuuming. Without professional carpet steam cleaning, these things can build up and damage your health. Studies have shown that dirty carpets can agitate breathing problems such as asthma, hay-fever and even sinus problems!

Don’t wait, book now and have your carpets professionally steam cleaned and treated with a company you can trust.

We have public liability insurance up to $20 million, so your property is in safe hands with us.

We want you to feel reassured and have absolute peace of mind. We take great pride in our work and are confident that you will be completely satisfied with our standards. If you are not happy with any aspect of our work, we will come back within 2 months of the original clean and put things right at no extra cost. Your satisfaction is our number one priority!


What type of carpet cleaning do you use?
We use a steam cleaning procedure to suck out the deeply embedded dust, soil, and other contaminants.
What access do you need for carpet cleaning machine?
We use a portable steam cleaning machine. Our technician will just require access to water and power.
Do I need to vacuum?
We do ask that you ensure large particle are removed from the area to be cleaned however our technician will perform a pre-vacuum as required.
Do I need to move furniture?
Our technician is able to move and replace some furniture depending on weight. Any furniture that cannot be moved will be cleaned around and under as much as possible.
Do you quote first?
We can usually give an approximate price over the phone and would be confirmed by the technician on arrival. Our prices are based on the size of the area steam cleaned. If you require a firm price before booking we can arrange a quotation visit.

Why Five Star Carpet & Upholstery Care

Since the beginning of our business we have looked at what can set us apart from the competition and really give our clients the best service possible. We constantly look to solve our client’s problems with innovative solutions which mark us for our attention to detail, customer focus and cost effectiveness. But most important at the end of the day is the job – we leave the client with clean and fresh carpet every time.

You can always rely on us for

same day service for emergencies

experienced, professional & friendly

affordable & effective solutions



real estate

use aussie made high quality products

family owned

local business


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To book a technician or make a general enquiry please call us on 02 9948 7997
or complete your details below to be contacted asap.